Hawkamah (“we” or “us”) values your security and privacy. Hawkamah follows the DIFC data protection law, Data Protection Law. DIFC Law No. 1 of 2007 (the “DP Law”), and may for certain types of personal data processing, be subject to laws from other jurisdictions.
This Policy applies to persons anywhere in the world who access or use our Website Services (“Users”).
Information you give us (“Submitted information”): This is information you give us about you by filling in forms on any Hawkamah-owned Website, or by corresponding with us (for example, by e-mail or any other electronic form). It includes information you provide when you register using a Hawkamah-provided online client portal, or download and register to use the App, search for the App in the App stores (including but not limited to Apple App Store and Google Play Store), share data via the App's social media functions, and when you report a problem with the App, our Services, or any of our Sites.. If you contact us, Hawkamah will keep a record of such correspondence. The information you give us may include your name, address, e-mail address and phone number, certain device information, username, password, residential building, work address, photograph and other registration information you choose to provide.
Hawkamah Websites, products and services are for legitimate business purposes only. They are not targeted, intended or expected to be of use to children. Apart from providing information for specific services or purposes, as directed by Hawkamah processes, User provided contributions of content or contact information regarding or about children are expressly prohibited.
Information we collect about you and your device. Each time you use our App we will automatically collect the following information:
When you use any Website Services, we may collect personal information (i.e. information that could be used to contact you directly such as full name, postal address, phone number, financial information for User services, or email address; “Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/birth date, browsing history information, searching history information, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”).
We may use Personal Data which you provide to us or we collect from you to:
We will take all steps reasonably necessary to ensure your data is processed fairly and lawfully, in accordance with the DP Law, other applicable laws and this Policy. By submitting your Personal Data, you agree to such transfer, storing or processing in order for Hawkamah to perform its general administrative and regulatory functions, including but not limited to responding to enquiries you raise via the Website, and maintaining contacts for future informational or promotional activities. Hawkamah does not engage in automated decision making when processing your Personal Data.
You agree that we have the right to transfer the Personal Data described in this Policy to and from, and process and store it in, the United Arab Emirates and (where applicable or required) with processors in other countries, some of which may have less protective privacy laws than those where you reside. Where this is the case, we will take appropriate security measures to protect your Personal Data in accordance with this Policy. As part of DIFC, Hawkamah is covered under the DIFC’s ISO 27001 certification and all information security policies are strictly enforced. Please see section 7 below for further details.
To preserve the integrity of our databases, to carry out on-going Website Services on behalf of all Users, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Data submitted by Users for a reasonable length of time unless otherwise prescribed by applicable law. Hawkamah is not responsible for the accuracy of the information you provide, and will modify or update your Personal Data in our databases upon your request, as further outlined below. We will erase or archive from active use your Personal Data upon request, unless we are required to retain it in accordance with Hawkamah or other applicable laws or to perform agreed services. By accessing or using the Website Services, you do hereby represent and warrant that you understand that all information submitted by you through the Website Services or otherwise to Hawkamah may be used by Hawkamah in accordance with applicable laws and its policies.
We may share Personal Data which we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:
We may share your Personal Data:
We may share your Personal Data:
Hawkamah supports Users’ applicable legal rights to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. You have the option to ask us not to process your Personal Data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our Website Services.
You may change your preferences at any time.
Please note that we may continue to send you transactional or service-related e-mails despite your desire to not receive promotional or marketing e-mail messages. Additionally, please note that if you elect to opt-out of receiving promotional e-mails from one of our websites, you may continue to receive promotional emails from our other websites, providers or other, non-affiliated marketers.
Finally, while we may remove your individual contact information from our professional contacts database, please be aware that if such information is in a different third party's marketing directory, you will need to request removal with such third party directly.
You have the right to access information held about you. Your right of access can be exercised in accordance with DIFC and other applicable laws. Any access request may, where permissible, be subject to a fee to meet any extraordinary administrative costs in providing you with details of the information we hold about you.
When you contact us about a potential personal data error, we will endeavor to confirm or verify the information in question, then correct verified inaccuracies and respond to the original inquiry. We will endeavor to send a correction notice to businesses or others whom we know to have received the inaccurate data, where required and / or appropriate. However, some third parties and third party sites may continue to process inaccurate data about you until their databases and display of data are refreshed in accordance with their update schedules, or until you contact them personally to ensure the correction is made in their own files.
We may change this Policy from time to time. If we make significant changes in the way we treat your Personal Data, or to the Policy, we will provide you notice through the Website Services or by some other means, such as email. Your continued use of the Website Services after such notice constitutes your consent to the changes. We encourage you to periodically review this Policy for the latest information on our privacy practice. We provide links to it through:
Hawkamah makes every effort to ensure that your Personal Data is secure on its system. Hawkamah has staff dedicated to maintaining our data protection and security policies, periodically reviewing them and making sure that every Hawkamah employee is aware of our data protection and security practices. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, Hawkamah cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk.
Hawkamah has established policies and procedures for securely managing information and protecting Personal Data against unauthorized access. We continually assess our data privacy, information management and data security practices. We do this in the following ways:
Types of cookies we drop and the information collected using them include:
Most browsers accept and maintain Cookies by default. Check the ‘Help’ or ‘Settings’ menu of your browser to learn how to change your Cookie preference. You can choose to decline Cookies while at our Website, but this may limit your ability to access certain areas of the Website.
Alternatively you may wish to visit an independent source of information, www.aboutcookies.org, which contains comprehensive information on how to delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual or network operator for advice.
The Website and App may contain links to other websites on the Internet that are owned and operated by third parties (the "External Sites"). These links are provided solely as a convenience to you and not as an endorsement by Hawkamah of the contents on such External Sites. You acknowledge that Hawkamah is not responsible for the availability of, or the information and content of any External Site.
You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such external Sites. If you decide to access linked third party websites, you do so at your own risk. Hawkamah does not accept any liability, and shall not be liable to you for any loss or damage arising from or as a result of your acting upon the content of another website to which you may link from the Website.